Today is my last day at Gartner.
The last 5 1/2 years have flown by. I have learnt more than I imagined I could, and probably forgotten more too. I’ve done over 3000 inquiries, written over 100 research notes, led several magic quadrants, attended 100s of Research communities, spoke at numerous conferences and strategy days. I’ve worked with fascinating colleagues, users and vendors from around the world. I consider many of them to be friends, even though we have met so rarely in person.
It has been a blast, and I will look upon my time at Gartner with a deep fondness. The way Gartner has handled my departure only increases my respect for the organization. I expect to see Gartner’s HCM research grow from strength to strength.
- I reckon this is the most exciting job at the most exciting company in HCM technology today.
- More broadly, HCM technology is the most dynamic place in application software now. What happens in HCM today will shape enterprise applications for the next 20 years. The investment, focus and market landscape is fundamentally different from where it was 5 years ago.
- Successfactors very rapidly developed a market leadership position in Talent Management software, and they have the opportunity to do the same in cloud core HRMS. Combining SAP’s deep experience and massive presence in core HRMS and Successfactors will make for a powerful combination. I think I can help make them work better together. I understand some of SAP’s strengths and weaknesses, its culture and how to get things done.
- There is no better salesforce in enterprise software. When aligned, is remarkable.
- The leadership team at SuccessFactors and SAP have very clear idea of what they would like me to do. I have seen too many analysts be hired into strategy roles, and then whither on the vine of large vendor politics. It is crystal clear that my fundamental job is to lead the team building Employee Central. This will be a massive challenge. I look forward to the learning curve.
- In the 1995 Klaus Tschira, one of the SAP founders, impressed me so much with his vision for HR technology that I convinced my wife that we needed to move to Germany. There is much in that vision that still needs to be built, so in a sense I have unfinished business with SAP.



