I've read a fair bit about ASP, on demand, SaaS, (and now heaven forbid SaaS 2.0). I'm stumped. (yes, a cricket metaphor again)
I'm trying hard to understand what the differences are between what Salesforce.com does and what ADP has been doing since the late 1940's (well, 1957 when they moved to punchcard computing).
Other than alot of hype and acronyms, I can't find any differentiating factors, except that ADP do payroll, car dealer services and brokerage services and have had 167 or whatever quarters of continuous growth, and are very very profitable. Also ADP seems to have a more quietly spoken, mild mannered CEO.
You may have missed the deal announced today in Leo's speech at Sapphire with IKEA (35 countries, 85 000 employees). (There are now more users on the ADP-SAP global view platform than there are salesforce.com users.)
ADP's 50 years of service delivery experience powered by SAP technology.
Imagine ADP start doing CRM.