Deck chairs and competitive advantage?

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photo via the cc flickrstream of xingray  thanks

 

Via Yahoo! news.

German tourists can now reserve their poolside recliners before they have even left home.

The German arm of Thomas Cook, Europe’s second largest travel company, has been deluged with inquiries since announcing that holidaymakers at nine hotels in Turkey, Egypt and the Canary Islands can book recliners in advance for a fee.

Germans are famous around Europe for rising early to reserve recliners near the pool with their towels, and then going back to bed or eating a lengthy breakfast.

This often annoys tourists from other nations, but they will be unable to take advantage of the new service — it is valid only for holidaymakers booking their trips from Germany, Mathias Brandes, head of communications at Thomas Cook in Germany, said.

I’m not sure this would be particularly good for international poolside relations.

I should write some clever link to global HR systems, and the problems of trying to please everyone all of the time, but I won’t.

One thought on “Deck chairs and competitive advantage?

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