Employee branding. Some assembly required.

Cross posted on my work blog.

I stumbled on this brilliant video today (hat tip to @williamtincup).



This is one of the better examples of linking corporate and employee branding for recruitment I have seen.

  • Low cost
  • Innovative
  • Targeted
  • Measured (note the stats at the end).

It cleverly reinforces the corporate and the employee brand.  I wrote a note several years ago now (client link here) where I stressed the need for organizations to get marketing and HR to work more closely together on recruitment branding. This is probably the best example I have seen of a company doing that. Ping me others that you have seen, please.

A clever play like this does put pressure on the rest of the recruitment process. Make sure you have good, solid administrative processes in place to process the applications effectively.

My colleague, Michael Maoz, has been critical of those that try to do Social CRM without getting the rest of their CRM in order.  The same goes for recruitment.  If you target your customer channel for recruiting, make sure you give them prompt, polite and top notch service, especially if you don’t end up hiring them. Applying for a job is a big step for most people, so treat that step with respect.  If you mess someone around in the recruitment process, the chances of you keeping them as a customer are next to zero.

Continuing this theme, a Belgian cartoonist, Canary Pete has a lovely take on the next stage of the IKEA hiring process.



9 thoughts on “Employee branding. Some assembly required.”

  1. thanks thomas… hat tip should go to andy headworth…


    really cool approach… albeit, i got a tweet today from a guy that watched the video and saw some potential negatives… his tweet…

    Murthy Nyayapati @mNyayapati

    “@williamtincup @andyheadworth Spamming? I buy furniture and get bombarded by ads (soon they will sell that space). Hope it stays down under.”

    interesting point… best regards, william

  2. William,
    I thought of that too, but almost all packages include some sort of marketing stuff today, take an Amazon package, for instance. The IKEA case is hardly bombarding in comparison.

    I also liked the way they “repackaged” the campaign in a similar style to the the TV adverts. A pleasing symmetry.

    I just hope they process the applications more quickly than I a) get through the store and b) build the stuff.

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