Day job.

I’m a Research  Vice President at Gartner, and I cover the Human Capital Management -HR technology space.

I  blog over on the Gartner blog network. You can also view my latest research here.

I’m doing a PhD part-time, ie really slowly at Karlsruhe university here in Germany. I’m focusing on the relationship between enterprise software and law; mixing up stuff like Sarbanes Oxley’s impact on IT spend and Facebook and privacy. I’m married and have three young children. My better half, Charlotte , blogs on life in Germany.
I ride a fancy bicycle extremely slowly.
The comments on this blog are my own individual views, rather than those of my employer. I won’t disclose anything I shouldn’t.

53 Responses to “Thomas Otter”

  1. Shad Adair Says:

    Hey Tom,
    Thought I would drop a line. Jason and I were chatting today and he shared your blog with me. Thanks for the kind words on the acquisition.

  2. sonarjohn Says:

    Hi Tom,
    Jim H’s recent links page sent me here – really like the site and your comments. I f you get a chance check out – interested in your thoughts


  3. Thomas Wolf Says:

    Hi Tom,
    it was nice to see you on the SAP HCM Meeting in Nürnberg!

  4. Ash Says:

    Hey Tom,

    It is great fun reading your blog and details on BPO’s

  5. Usman Sheikh Says:

    HI Tom,
    Great meeting with you at Sapphire. Would be good to see you again in Vienna – pity we wont have the cricket world cup as a backdrop. Cheers,

  6. […] Thomas kindly gives us an overview of how SAP applies user experience (UX) discipline and practice in their product cycle. I’m always happy when he (or anyone) gets excited about UX. […]

  7. Christen Says:

    Hi Tom,

    I noticed in your bio above that you are exploring SOX’s impact on IT spend, and I think you, along with your readers might be interested in checking out Audit Trail (– the blog that tracks the latest news, opinion, and trends in governance, risk, and compliance.

    Love the blog & have added it to Audit Trail’s blog roll. Be sure to check it out – I’d be interested in your thoughts on the blog as a resource.

  8. […] Leaders Don’t See HR as Key to People Strategies Thomas Otter asked me what I thought of this article: Business Leaders Don’t See HR as Key to People […]

  9. […] Thomas kindly gives us an overview of how SAP applies user experience (UX) discipline and practice in their product cycle. I’m always happy when he (or anyone) gets excited about UX. […]

  10. Amol Says:

    Hi Tom,
    I noticed that you have posted my youtube video on your blog, could you be so kind to let me know what is the connection of my video to agile and oracle deal ? i am simply not getting what you trying to express in your blog ?

  11. Hi, I found your blog about SAPs acronyms very interesting to read. I never knew about the SAP Rap, that was cool.



  12. […] your next disruption, it probably means someone else is or is thinking about it too.  Now Thomas Otter has something to say about this in his rebuttal and he makes some very valid points.  You have to […]

  13. Scott Silburn Says:

    Hi Tom

    Are you the Thomas Otter I was at Michaelhouse with, by any chance?
    I too work in the SAP world!

    If it’s you, do drop me a line!



  14. Naomi Bloom Says:


    When you have a moment, please connect with me directly.

    Best regards, Naomi Bloom

  15. Naomi Bloom Says:

    I have so enjoyed your blog and will look forward to your work with Gartner. Jim Holincheck is one of the really good guys in our industry, someone with whom I’ve enjoyed a very long collaboration. Where I can add value to the work that you’re going to be doing, please feel free to contact me. My office number is 239-454-7305. Although I’m based in sunny Florida, my work with HRM software and outsourcing vendors as well as with their larger and more global end-users knows no boundaries. Bon voyage — Naomi

  16. Shefaly Says:

    Got here with the Scoble post. Good job of the analysis. He is disagreeing on a philosophical position, you are arguing on specifics. It is bound to remain inconclusive. :-)

  17. Bobby Says:

    Hi Thomas,
    I came across your blog recently as I was doing some research on ERP. I had
    a few questions and was wondering what would be the best way to get in contact with you to discuss a few of them?


  18. Karen Heatwole Says:

    Hi Thomas,
    Can you give me your new email and contact info?

  19. Steve Mann Says:

    Thomas.. I need your new contact info as well.


  20. Hi Tom

    How are you? Love to talk to you about a business matter if you have a spare moment.


  21. Janet Thomas Says:

    Hi Thomas, long time no speak! Interested to see that you are with Gartner now. I got to Oracle from SAP, via Arinso and then PeopleSoft. Might be interesting to swap impressions?? Janet

  22. Jon Ingham Says:


    Thanks for your comment on my blog re Gordon Brown and the UK’s Single Equality bill.

    You may a great point regarding Norway and although I still to my existing view (I recognise, particularly given the recent by-election in Henley that this is a minority one!) I really appreciate you commenting with yours.


  23. Thomas, So nice to meet you via Dennis H. I think you will find my blog very simpatico to your interests.


  24. […] on the topic of good causes, my good friend Thomas Otter, ex-SAP and now with Gartner is planning to spend a week in August putting himself through what to […]

  25. Elisa Vargas Says:

    Mr. Otter:

    I hope you are having a great time in Germany. Im wondering if you were the author of the following paper: “Does Inequality Harm Income Mobility and Growth? An Assessment of the Growth Impact of Income and Education Inequality in Paraguay 1992 – 2002″. My classmates and I were reading it because we are doing our thesis in Inequality and Growth in Mexico (we are about became graduate of an economics major) and we are interested in your article, could you please tell us if you are the author or if this article were published in some journal?

    Best regards,


  26. Addy Says:

    Dear sir,

    Could you please put the following link on your website:

    This will help us in our fundraising efforts for the conservation of otters all around the world.

    The widget shown there can also be copied and put on your website.

    Thanks in advance for your help! Join as an otter friend too. The campaign has just started today!

    drs ing. A.W.J.J. de Jongh,
    chairing Friends of the Otter,
    director Dutch Otterstation Foundation,
    member of IUCN/SSC Otter Specialist Group

  27. […] Nescafé reacting to competitive entrants such as Starbucks. Here is a blog on the subject by Thomas Otter entitled Simplicity, elegance and the Java bean. In his post, Thomas describes his adoption of the […]

  28. Mike Johnson Says:


    Love your web 2.0 evangelism for HR and especially enjoyed the recruiting video for Xobni. Also wanted to invite you to stop by booth #229 at HR Tech in Chicago to check out Avature’s newest product, Recruiting CRM – a web 2.0 design/UI with significant social network integration for the recruiter in both sourcing and relationship development.

  29. […] Nescafé reacting to competitive entrants such as Starbucks. Here is a blog on the subject by Thomas Otter entitled Simplicity, elegance and the Java bean. In his post, Thomas describes his adoption of the […]

  30. Jose Estrada Says:

    Hi Tom,
    Long time no see. Congratulations on your new move! Hope that it is as exciting and fun as our good times at the SAP Best Practice gatherings! Please let me know how to contact you directly.
    Kind regards,

  31. Nick Says:

    Hey Thomas,

    I thought the Vendorprisey’s HR-savvy audience might be interested in reading about GoCrossOffice, a game-based teambuilding tool developed this year at Yale University. Google recently used it across their entire office to improve employee communication and morale and got great results.

    You can find out more about the GoCrossOffice program here:

    Please e-mail me if you want to see the Google case study or if you would just like to learn more about this trend.

    Great Blog by the way.

  32. Dan Michaluk Says:

    Thanks for your note Thomas. You’re working in an interesting space and I’m looking forward to following your writings.

    All the best!


  33. […] no @lancearmstrong or @vendorprisey, both of whose blogs and tweets I avidly follow, but I’m training for my first big event […]

  34. Dimitris Says:

    Dear Sir

    I am a beginner in SAP systems .
    Could you give me some information on how data management is organised , (responsible administrator , other departments involvement , online users ) for one level of the SAP business , let’s say materials order process .
    More specifically , If we have multiple requests , equivalent platforms must be installed on each requesting pc that will allow online access to the ordering software menu for both directions of the system request-response.

    Best Regards

  35. specifically sa, even angola, travel, explore, the facebook of life, it’s a adventure, the journey from home to the local and back, expect the the unexpected.

  36. Janetti Says:

    Hi Thomas – I’m the Community Manager for the Enterprise 2.0 Conference this June in Boston. It is the leading conference for businesses and professionals who are using web 2.0 and social tools for enterprise (big or small) advancement.

    We welcome you to join our blog partner program for access to industry insights and speaker connections. If you are interested in joining the blogroll, I’d love to connect and provide you with partner program details.

    ~ Janetti Chon

  37. Kajetan Dolinar Says:

    Hi Tom,

    I would like to send you a particular paper but I can nowhere find your mail. Perhaps you may recall that back in 2007 I have contacted you regarding cooperation in field of privacy research, motivated by your paper “Data protection law: The Cinderella of the
    software industry?” I think you would like to see our paper, if not else because your paper is the first reference therein. I am also interested in your opinions on the approach how to articulate privacy protection approaches as we have done it in the paper.

  38. Matthew Siper Says:

    Mr. Otter,

    I thought you might be interested in reading/ blogging about Information Overload Awareness Day, which is on August 12th. Information overload, as you’re probably aware of, is a serious problem that is very costly for many corporations.


  39. Rick Brusuelas Says:

    Hi Tom, great blog. I agree, the choir performance of Africa is entertaining. But more curious about the “fancy bicycle” (I am a fellow slow rider… road, mountain, and recumbent).

  40. […] following is a Guest post by Thomas Otter, Research Director @ Gartner, and fellow Enterprise Irregular.)I’ve tried this metaphor on […]

  41. Kajetan Dolinar Says:

    Dear Mr. Otter,

    You have most probably already forgotten that we ran a shorter conversation over the electronic mail back in March 2007 on the topic of privacy protection in relation to your paper “Data protection law: The Cinderella of the software industry?” of Computer law & security report 23, 2007, pp. 67-72.

    Since then we have accumulated a non-negligible knowledge in privacy protection patterns and have written a comprehensive journal paper on this topic with special emphasis on how such knowledge could be used in defining a less vague and technically more elaborated privacy protection regulation law. If you are interested in the results of our work, please leave me a notice.

  42. Barbara Says:

    Hi Thomas
    Nice to find you again. Are yu still in Germany? Just discovered you in an article of MM.
    Would be nice to meet you again. Send me please you e-mail

  43. Rajan Chandi Says:

    Dear Mr. Otter,

    I guest post for India’s #1 Business Blog –
    Some of my interesting blog postings that you might like are.

    Are Job Portals Dying a slow death?

    Is your social network an asset or liability?

    Full-time, We are building a Social Media Recruitment Technology that helps companies make their employees #1 source of hires.

    Hireplug’s ‘We Are Hiring’ App sits on Facebook Fan Page and Employees Profiles to attract quality passive talent not found on job portals. It also tracks referrals across 40+ Social Networks.

    Turn your Facebook Fan Page into a Talent Magnet!

    Feel free to checkout –

    Your feedback will be highly appreciated.

    Best Regards
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  44. Hi Tom. Just a note to see if you would be willing to add links to our blog and website to your blogroll. You don’t seem to offer any strictly HR sites.

    Human Resource Executive magazine recently started a blog written by our editorial staff: The Leader Board at

    And on our HREOnline site, we’ve been posting daily news stories, columns by HR experts (such as Bill Kutik, Sue Meisinger and Peter Cappelli, among others), and featured articles from Human Resource Executive magazine. That site is at

    Thanks for your consideration.


  45. Andy Eksteen Says:

    Hi Thomas, not sure what I was looking for when I found your blog. Good read. Sad for SAP that you moved on. Regards Andy

  46. I’m really enjoying the design and layout of your site. It’s a very easy on the eyes which makes it much more enjoyable for me to come here and visit more often. Did you hire out a designer to create your theme? Excellent work!

  47. Thomas,

    With HR Tech coming up next week, I’m writing to see if you may have an interest in a quick meeting with Modern Survey’s CEO and Co-founder, Patrick Riley. Patrick will be at the conference and is looking forward to sharing our new design-forward prototypes that really set the stage for the future of data integration in HR. We’d love to give you a sneak peak at where we’re going and where we think the industry is headed.

    Whether it’s over coffee, drinks, or even a brief ten minute chat, Patrick would love to meet with you and give you the scoop.

    Let me know if you’re interested and I can help schedule a time/location. I look forward to hearing from you soon.


    Nicole Jaeckel
    Associate Marketing Coordinator
    Modern Survey

  48. Dave Ulrich Says:

    Dear HR Blogger,
    My colleagues, Wayne Brockbank, Jon Younger, Mike Ulrich and I (authors of HR Transformation, The HR Value Proposition, HR from the Outside-In and others) are delighted to announce the publication of our new book on 2 November 2012. The book, Global HR Competencies leverages data from the most comprehensive, longitudinal study in the history of the HR profession. The book’s global scope and local specificity gives great insight that will have focused impact all over the world. You can learn more about the book here;

    We are selecting the top 40 HR blogs to review the book before its release. We will recognize the 40 winning blogs on The RBL Group’s website and each of the top 40 will receive two free copies of the book, one to review, and one to give away to their readers.

    Here’s how you can be selected as a Top 40 Global HR Book Reviewer: Email a brief description of your blog and a link to Include a description of your blog’s focus and readership. A history of book reviewing is preferable but not necessary.
    We look forward to hearing from you.

    Dave Ulrich

  49. […] a lot of backchannel lately regarding high profile analyst departures to vendor organizations, with Thomas Otter, Gartner’s hugely popular VP for Human Capital Management, hopping to SAP’s […]

  50. […] a lot of backchannel lately regarding high profile analyst departures to vendor organizations, with Thomas Otter, Gartner’s hugely popular VP for Human Capital Management, hopping to SAP’s […]

  51. Lynn Trickey Says:

    Hi Thomas

    You Mum said I should drop you a line. Please can you send me your e-mail. My mail address is


  52. Fantastic post however I was wanting to know if you could write a litte more
    on this topic? I’d be very grateful if you could elaborate a little bit further. Thanks!

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